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📄 Legal & Terms of Use

Terms & Conditions

These terms govern your use of smarteducator.in and our counselling services. Please read them carefully — they are written in plain language, not legal jargon.

Home / Terms & Conditions
📅 Effective: May 16, 2025 ✅ IT Act 2000 Compliant 📋 Consumer Protection Act 2019 ⚖️ Indian Contract Act 1872
Smart Educator ("we", "us", "our", "the Company") is an online education counselling platform headquartered in Pune, Maharashtra, India, operating at smarteducator.in. We help students across India explore and enroll in UGC-approved online degree programs. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("user", "you") and Smart Educator. They govern your access to and use of our website, lead forms, blog content, newsletter, and counselling services.
✋ Agreement to These Terms
By accessing smarteducator.in, submitting any form, subscribing to our newsletter, or engaging with our counselling team, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these Terms, you must immediately stop using our website and services. These Terms apply alongside our Privacy Policy, which is incorporated by reference and forms part of this agreement.
01

About Smart Educator & Our Role

Smart Educator is an education counselling and admission support intermediary. We are not a university, college, or academic institution. We do not conduct examinations, award degrees, or issue certificates. Our role is limited to:

🎓 What We Do

Provide free academic counselling, help students select suitable UGC-approved online degree programs, assist with documentation guidance, and offer post-enrollment support reminders.

🏛️ What Universities Do

Conduct the admission process, collect course fees directly from students, deliver academic content, conduct examinations, and award degrees and certificates.

💡 Important: Smart Educator is a counselling partner, not an enrollment agent. All course fees are paid directly by the student to the university. We do not collect, hold, or process any course fee payments on behalf of any university.
02

Eligibility to Use Our Services

To use smarteducator.in and our services, you must meet the following conditions:

  • You must be 18 years of age or older.
  • You must be a resident of India. Our services are not directed at users outside India.
  • You must provide accurate, truthful, and complete information when submitting any form on our website.
  • You must have the legal capacity to enter into a binding agreement under the Indian Contract Act, 1872.
  • You must not be using our services for any unlawful, fraudulent, or malicious purpose.

If you are under 18, you may use this website only with the involvement and consent of a parent or legal guardian, who will be bound by these Terms on your behalf.

03

Services We Provide

smarteducator.in offers the following services, all of which are provided free of charge to students:

  • Course & University Discovery: Browse information about UGC-approved online degree programs including BA, BBA, BCA, B.Com, MA, MBA, MCA, and M.Com, along with details about partner universities.
  • Enquiry & Lead Forms: Submit your details to receive a callback from one of our academic counsellors who will guide you through your options.
  • Free Counselling Sessions: One-on-one academic counselling via phone, WhatsApp, or video call to help you choose the right program based on your qualifications, career goals, and budget.
  • Newsletter & Blog Content: Subscribe to receive educational updates, career guidance articles, and course-related news directly to your inbox.
  • Post-Enrollment Support: After you complete your admission with the university, we provide reminders for fee payment deadlines, exam schedules, document submissions, and other ongoing administrative support.
Disclaimer: All information about universities, programs, fees, and admission criteria on our website is provided in good faith based on publicly available data. Smart Educator does not guarantee the accuracy, completeness, or currency of this information. Always verify course details, eligibility, and fees directly with the university before making any academic or financial decision.
04

Acceptable Use & User Conduct

By using smarteducator.in, you agree to the following rules of conduct:

✓ You May
  • Browse courses and university information
  • Submit genuine enquiry forms with accurate details
  • Subscribe to our newsletter and blog updates
  • Book a genuine counselling session
  • Share our blog content with proper attribution
  • Contact us with genuine questions or feedback
✗ You Must Not
  • Submit false, misleading, or duplicate enquiries
  • Use our website for spam, scraping, or automated bots
  • Copy, reproduce, or distribute our content without permission
  • Attempt to hack, disrupt, or exploit our website or systems
  • Impersonate Smart Educator staff or any third party
  • Use our platform for any unlawful or fraudulent activity

Violation of these conduct rules may result in immediate termination of your access to our services and, where applicable, reporting to law enforcement under the Information Technology Act, 2000.

05

Counselling Services & Limitations

Our academic counselling is provided as a free, good-faith advisory service to help students make informed decisions. The following limitations apply:

  • Not a Guarantee of Admission: Our counselling and guidance does not guarantee admission to any university or program. Admission decisions are made solely by the respective university based on their eligibility criteria.
  • Not Professional Academic Advice: Our counsellors are trained to provide general program guidance. Their recommendations are based on the information you provide and publicly available course data, not formal academic credentials or professional qualifications.
  • No Liability for University Decisions: Smart Educator is not responsible for any admission rejection, change in program structure, fee revision, or policy change made by a university after you have enrolled.
  • Accuracy of Information Provided by You: You are responsible for ensuring that all information you provide to our counsellors — including your qualifications, contact details, and preferences — is accurate and complete. Incorrect information may result in unsuitable guidance.
  • Counselling Frequency: We may contact you multiple times via phone, SMS, WhatsApp, or email following your enquiry. You may opt out at any time by informing our counsellor or emailing info@smarteducator.in.
06

Fees, Payments & Refunds

Smart Educator provides all its counselling and support services to students completely free of charge. We do not charge any registration fee, counselling fee, or service fee to students at any stage.

💳 All course fees are paid directly by you to the university through the university's own payment gateway or bank account. Smart Educator is not a party to this financial transaction and has no involvement in fee collection, processing, or refunds.

Since Smart Educator does not collect any fees from students, no refund or cancellation policy applies to our services. For fee-related queries, refunds, or disputes, you must contact the respective university directly.

⚠️ Fraud Warning: Smart Educator will never ask you to make any payment to us, to a third-party account, or via UPI/WhatsApp Pay in exchange for admission, seat booking, or any service. If anyone claiming to be from Smart Educator asks for money, please report it immediately to info@smarteducator.in and to your local cyber crime authority.
07

Intellectual Property & Content Ownership

All content on smarteducator.in — including but not limited to text, blog articles, course descriptions, graphics, logos, icons, images, page layouts, and website code — is the exclusive intellectual property of Smart Educator and is protected under the Indian Copyright Act, 1957.

  • No Reproduction: You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from our website without our prior written permission.
  • No Commercial Use: Our content may not be used for any commercial purpose without explicit written authorisation from Smart Educator.
  • Blog Content: You may share links to our blog articles on social media. You may not reproduce full articles or significant excerpts without attribution and written consent.
  • University Logos & Trademarks: University names, logos, and trademarks displayed on our website belong to their respective owners and are used for informational and identification purposes only. This does not imply any endorsement or official partnership unless explicitly stated.
  • User-Submitted Content: Any content or information you submit through our forms becomes available to Smart Educator for the purpose of providing you with our counselling services, subject to our Privacy Policy.
08

Disclaimers & Limitation of Liability

To the maximum extent permitted by applicable Indian law, Smart Educator makes the following disclaimers:

  • "As Is" Basis: Our website and all information on it is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
  • Accuracy of Course Information: While we strive to keep program details, fees, and eligibility criteria accurate, this information is subject to change by universities without notice. Always verify directly with the institution.
  • No Guarantee of Outcomes: We do not guarantee any specific admission outcome, career result, or salary outcome as a result of using our counselling services or enrolling in any program we recommend.
  • Third-Party Websites: Our website may contain links to university websites, social media platforms, and other external sites. We are not responsible for the content, accuracy, or privacy practices of any third-party website.
  • Technical Availability: We do not guarantee that our website will be available at all times, error-free, or free from viruses. We are not liable for any loss arising from temporary unavailability of the site.
  • Maximum Liability: Smart Educator's total liability to you for any claim arising from use of our website or services shall not exceed ₹0, as we provide all services free of charge and collect no fees from users.
09

Third-Party Links & External Platforms

smarteducator.in contains links to external websites including university portals, social media platforms (Facebook, Instagram, LinkedIn, Twitter/X, YouTube), and the WhatsApp Business chat widget. These are governed by the following terms:

  • External links are provided for informational convenience only and do not constitute an endorsement by Smart Educator.
  • Smart Educator has no control over the content, terms, or privacy practices of any third-party website.
  • Your interactions with social media platforms, universities, and payment gateways are governed by their own respective terms and policies.
  • We are not responsible for any loss, damage, or dispute arising from your use of any third-party platform accessed through our website.
Platform How We Use It Governed By
Google Analytics & Ads Website analytics & advertising Google Terms of Service
Meta (Facebook/Instagram) Social media & Meta Pixel Meta Terms of Service
WhatsApp Business Counselling communications WhatsApp Terms
YouTube Embedded educational videos YouTube Terms of Service
Partner Universities Course & admission information Respective university terms & policies
10

Privacy & Data Protection

Your privacy is important to us. The collection, storage, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of this agreement.

By accepting these Terms, you also acknowledge and agree to our Privacy Policy, including our practices around data collection via lead forms, use of cookies and tracking technologies (Google Analytics, Meta Pixel, Google Ads), and contact via phone, SMS, WhatsApp, and email.

We comply with India's Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000. For any privacy-related queries or to exercise your data rights, email us at info@smarteducator.in.

11

Changes to These Terms

Smart Educator reserves the right to update, modify, or replace these Terms & Conditions at any time to reflect changes in our services, applicable laws, or business practices. When we make material changes, we will:

  • Update the Effective Date at the top of this page
  • Post a visible notice on our homepage for a minimum of 30 days
  • Notify registered users via email for significant changes where required by law

Your continued use of smarteducator.in after updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our website and services.

12

Suspension & Termination of Access

Smart Educator reserves the right, at our sole discretion, to suspend or permanently terminate your access to our website and services without notice if:

  • You breach any provision of these Terms & Conditions
  • You submit false, misleading, or fraudulent information through our forms
  • You engage in abusive, harassing, or threatening behaviour toward our staff
  • You attempt to disrupt, damage, or exploit our website or systems
  • Your conduct violates any applicable law or regulation

Termination does not affect any rights or obligations that arose prior to termination. Provisions relating to intellectual property, disclaimers, and governing law will survive termination.

13

Governing Law, Jurisdiction & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of India. The following legal framework applies:

Law / Framework Relevance to These Terms
Indian Contract Act, 1872 Governs the binding nature of this agreement between you and Smart Educator
Information Technology Act, 2000 Governs electronic records, digital signatures, and online conduct
DPDP Act, 2023 Governs collection, use, and protection of personal data
Consumer Protection Act, 2019 Protects your rights as a consumer of our services
Copyright Act, 1957 Protects all original content published on smarteducator.in

Any dispute, claim, or controversy arising from or relating to these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation by contacting us at info@smarteducator.in. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.

📬 Questions About These Terms?

If you have any questions about these Terms & Conditions, need clarification, or wish to report a concern, please contact us. We aim to respond within 5–7 working days.

📞 Phone
+91 9090907026
💬 WhatsApp
+91 9090907026
📍 Registered Office
Pune, Maharashtra, India
🌐 Website
smarteducator.in
⏱️ Response Time
5–7 working days